Privacy Policy

Last Updated: August 25, 2026

Lawson Philippines, Inc. ("Lawson", "we", "us", or "our") values the privacy and protection of your Personal Data. We are committed to safeguarding the personal information entrusted to us and ensuring compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).

Our employees, representatives, service providers, and authorized agents are required to maintain the strict confidentiality of your Personal Data. Access to your information is limited only to authorized personnel on a need-to-know basis.

We continuously implement appropriate organizational, physical, and technical security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Any breach of our security policies shall be investigated, and appropriate legal action may be taken against responsible parties.

Collection of Personal Information

We collect only the information necessary to respond to your inquiries, comments, suggestions, and requests for assistance.

The information we may request includes:

  • First Name
  • Last Name
  • Email Address
  • Mobile Number / Telephone Number
  • Purpose of your inquiry or request

Purpose of Processing

Your Personal Data will only be processed for legitimate business purposes, including:

  • Providing customer support and assistance;
  • Responding to your inquiries, comments, or concerns;
  • Providing updates regarding products, services, promotions, discounts, and related information when appropriate.

User Consent

By voluntarily providing your Personal Data through our website, forms, email, or other communication channels, you consent to the collection, use, storage, and processing of your information for the purposes stated in this Privacy Policy.

We collect and process only the information necessary to fulfill these purposes in accordance with applicable privacy laws.

Our Commitment

Lawson Philippines is committed to protecting your Personal Information through appropriate administrative, technical, and physical safeguards.

Information submitted through our official website or corporate email addresses will only be used for the purposes for which it was collected.

Please note that if you voluntarily disclose personal information through publicly accessible social media platforms, such disclosure is made at your own risk. Lawson Philippines shall not be liable for unsolicited communications or misuse of information by third parties resulting from such public disclosure.

Disclosure of Personal Information

We may disclose your Personal Information only when necessary under the following circumstances:

  • To comply with applicable laws, regulations, court orders, or lawful government requests;
  • To protect the rights, property, and legitimate interests of Lawson Philippines and its affiliates;
  • To safeguard the safety and security of our customers, employees, and the public.

Lawson Philippines shall not be held liable for disclosures resulting from transmission errors, unauthorized access by third parties, or circumstances beyond our reasonable control.

Changes to this Privacy Policy

Lawson Philippines reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any revisions shall become effective immediately upon publication on this page. We encourage users to review this page periodically for updates.

Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the processing of your Personal Data, please contact our Data Privacy Officer:

Lawson Philippines Data Privacy Officer

📧 lawson.data-privacy.officer@lawson-philippines.com